About Mocezu

Since 2018, Mocezu has been connecting families in Sofia with qualified childcare providers. We started with a simple observation: parents need flexible, reliable support without long-term commitments. What began as a small team of 3 caregivers has grown into a network of 47 professionals serving over 200 families across Sofia's neighborhoods.

Professional childcare in Sofia

How We Started

Mocezu was founded by Elena Dimitrova, a former kindergarten teacher with 12 years of experience in early childhood education. After becoming a mother herself, Elena recognized a gap in Sofia's childcare market. Parents needed hourly care for various situations: a doctor's appointment, an evening event, or simply a few hours to rest. Traditional options required monthly contracts or didn't offer the flexibility modern families needed.

In March 2018, Elena launched the service from her apartment in Oborishte district. She personally interviewed and trained the first caregivers, establishing standards that remain our foundation today. Each provider underwent background checks, first aid certification, and completed a 40-hour training program covering child development, safety protocols, and communication with families.

47 Qualified Caregivers
6 Years Operating
200+ Families Served
98% Satisfaction Rate
Childcare services in Sofia neighborhoods

Our Expertise

Every caregiver in our network holds current first aid and CPR certification from the Bulgarian Red Cross. We require a minimum of 2 years of documented childcare experience, whether in kindergartens, schools, or private settings. Our team includes former teachers, pediatric nurses, and early childhood education graduates from Sofia University.

We serve families across Sofia's central districts including Oborishte, Lozenets, Ivan Vazov, and Studentski Grad. Our booking system allows parents to request care with as little as 4 hours notice, though we recommend 24 hours for optimal caregiver availability. We accommodate various schedules: weekday afternoons, weekend mornings, or evening hours when parents have commitments.

Our Mission

We provide accessible, hourly childcare that fits into modern family life. Parents can book qualified caregivers when they need support, without contracts or long-term obligations. We maintain safety standards through background checks, certification requirements, and ongoing training while keeping the process straightforward and transparent.

Our Vision

We aim to become the standard for flexible childcare across Bulgarian cities. By 2026, we plan to expand our network to Plovdiv and Varna while maintaining the quality standards that define our service in Sofia. We believe parents should have reliable options that adapt to their schedules, not the other way around.

What Guides Us

Verified Professionals

Every caregiver completes background checks, submits three professional references, and holds current first aid certification before joining our network.

Clear Communication

Parents receive detailed profiles of available caregivers, including experience, qualifications, and reviews from other families who have used their services.

Flexible Scheduling

Book care for 2-hour blocks or full days. Change or cancel bookings up to 12 hours in advance without penalties. Pay only for the hours you use.

Ongoing Support

Our coordination team is available Monday through Friday from 9:00 to 18:00 to assist with bookings, answer questions, or address concerns about your childcare arrangements.

Our Success Stories

Each family we work with receives care tailored to their specific needs. Here are examples of how our caregivers have supported families across Sofia.

Newborn care in Lozenets
Infant Care

Newborn Support in Lozenets

Newborn Support in Lozenets

A family in Lozenets district needed experienced help with their first child. Our caregiver provided daily support for 3 months, helping establish feeding routines and sleep patterns while teaching parents essential care techniques.

Active toddler care in Studentski Grad
Toddler Support

Active Toddler in Studentski Grad

Active Toddler in Studentski Grad

Working parents needed reliable afternoon care for their energetic 2-year-old. We matched them with a caregiver experienced in developmental activities, who created engaging play sessions and maintained consistent nap schedules over 8 months.

After-school care in Mladost
School Age

After-School Care in Mladost

After-School Care in Mladost

Two siblings aged 7 and 9 required supervision after school until parents returned from work. Our caregiver picked them up from school, supervised homework, prepared snacks, and organized educational activities for 6 months.

Special needs support in Manastirski Livadi
Special Needs

Specialized Care in Manastirski Livadi

Specialized Care in Manastirski Livadi

A child with developmental delays needed a caregiver trained in special education approaches. We provided a specialist who worked closely with therapists, implementing recommended exercises and maintaining detailed progress records for one year.

Twin care in Boyana
Infant Care

Twin Care in Boyana

Twin Care in Boyana

Parents of 6-month-old twins needed experienced help managing double feedings, diaper changes, and sleep schedules. Our caregiver with previous twin experience provided daily support for 5 months, establishing synchronized routines that reduced parental stress.

Weekend care in Dragalevtsi
Toddler Support

Weekend Support in Dragalevtsi

Weekend Support in Dragalevtsi

A family needed regular weekend care to manage work commitments. Our caregiver provided Saturday and Sunday care for their 3-year-old, organizing outdoor activities, creative play, and meal preparation over a 4-month period.

Why Choose Our Service

We provide reliable childcare with experienced caregivers who understand the needs of both children and parents. Our approach combines safety, flexibility, and genuine care.

Verified Caregivers

Every caregiver undergoes thorough background checks, including criminal record verification and reference validation. We review work history, conduct personal interviews, and verify all certifications before approval. This multi-step process ensures only trustworthy individuals care for your children.

Flexible Scheduling

Book care for a few hours, a full day, or regular weekly sessions. Our system accommodates last-minute requests and recurring appointments. Whether you need coverage for an unexpected meeting or planned evening out, we adapt to your timeline without requiring long-term commitments.

First Aid Certified

All caregivers hold current first aid and CPR certifications from recognized medical institutions. They receive annual refresher training covering emergency response, injury prevention, and age-appropriate safety protocols. This preparation provides peace of mind during every visit.

Sofia Coverage

We serve all districts across Sofia, including Lozenets, Mladost, Lyulin, Oborishte, and surrounding neighborhoods. Our caregivers are strategically located throughout the city to minimize travel time and ensure prompt arrival. Urban and residential areas receive equal service quality.

Real-Time Updates

Receive regular messages about activities, meals, and your child's well-being throughout the session. Caregivers document the day with photos and notes, keeping you connected even when away. This transparent communication builds trust and lets you focus on your tasks without worry.

Age-Appropriate Care

Caregivers specialize in different age groups, from infants to teenagers. They understand developmental stages and adjust activities accordingly. Infants receive gentle attention, toddlers engage in educational play, and older children participate in homework help or creative projects suited to their interests.

Transparent Pricing

Our rates are clearly stated with no hidden fees. You pay 25 BGN per hour for standard care, with rates displayed upfront during booking. Evening and weekend services have specified surcharges. Payment is processed securely after each session, with detailed invoices provided for your records.

Educational Activities

Caregivers incorporate learning into playtime through age-appropriate games, reading sessions, and creative projects. They bring materials for arts and crafts, support homework completion, and encourage outdoor exploration. Each activity is designed to stimulate curiosity while ensuring children have fun.

24/7 Support Line

Our customer service team is available around the clock to handle booking changes, answer questions, or address concerns. Call +359 88 743 2109 anytime for immediate assistance. During sessions, both parents and caregivers can reach our support staff for guidance or emergency coordination.

Rated Professionals

Parents rate caregivers after each session, creating a transparent feedback system. You can review ratings and comments before booking to select someone who matches your preferences. This accountability ensures consistent service quality and helps caregivers continuously improve their approach.

In-Home Comfort

Children stay in their familiar environment with their own toys, routines, and spaces. This reduces stress and helps them feel secure. Caregivers follow your household rules, respect your home, and maintain the daily schedule you've established, from nap times to meal preferences.

Quick Booking

Reserve care in under five minutes through our streamlined system. Select your date, time, and caregiver preferences, then confirm. For urgent needs, we often arrange same-day coverage. The process eliminates lengthy paperwork while ensuring all necessary information is collected for safe, effective care.

Our Track Record

Numbers that reflect our commitment to providing reliable childcare services across Sofia. Each statistic represents real families we've supported and hours of dedicated care.

6
Years of Experience
serving families in Sofia since 2018
340+
Families Served
trusted by parents throughout the city
12,500+
Hours of Care
provided in 2024 alone
94%
Client Satisfaction
based on feedback from 280 families
12
Qualified Caregivers
with childcare certifications and experience
78%
Repeat Bookings
families who use our service regularly