Good service overall. The nanny was professional and my son was well cared for. The only reason I'm giving 4 stars instead of 5 is that the initial phone consultation took longer than expected - about 25 minutes. But once everything was set up, the actual service delivery was smooth.

As a single parent working irregular shifts, finding reliable childcare has always been challenging. This service solved that problem. I've booked caregivers 12 times over the past 3 months, and the consistency in quality has been impressive. The caregivers come prepared with age-appropriate activities, follow the routine I provide, and send updates during longer sessions. The pricing is transparent - no hidden fees.

The service met my basic needs. The nanny arrived on time and watched my daughter for the agreed 3 hours. However, I expected more interactive play based on the website description. My daughter said they mostly watched cartoons. The nanny was polite and responsible, just not as engaging as I hoped. Would consider using again for shorter periods when I just need supervision rather than active engagement.

When my mother was hospitalized, I needed immediate help with my 2-year-old son while managing hospital visits. The team understood the urgency and arranged care within 2 hours. The nanny was calm, patient, and kept my son's routine stable during a stressful week. She prepared his meals according to my instructions and even tidied up the play area. This support allowed me to focus on my mother's recovery without worrying about my son's wellbeing.